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API to check platform availability
as discussed under 00270208 first idea is to monitor availability of Acoustic sendouts via API- we want to check if supplied by us sendouts are being proceeded and launched on your side, it is more about overall status of your platform not just on...0 Future consideration
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Recurring Dates - No End Date should flip "on" when "Recurring" is selected
It should be a no-brainer to have the No End Date to flip as selected when "Recurring" is selected.1 Will not implement
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MB Push Notification Delivery
Hello Team, Currently, MB Push Notification Delivered details are not available in the Acoustic. Please take this as an enhancement & let us know time period required to develop this. Thanks, Soniya1 In development
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Confirm mapping for reoccuring imports
It would be useful to be able to confirm the filed mappings for reoccuring imports in the UI. There are cases where a reoccurring import is in production for a long period of time and it would be useful to be able to check.0
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Timezone information should be provided through API response
Whenever some user setting datetime through datetime picker of Acoustic the date is getting saved in UTC format. When we try to get the date response through Acoustic API, it's always UTC but we don't get the timezone details of the user who is se...0
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Past Programs in Contact Insights
When looking at Contact Insights, it shows if a customer is in a current program. But it does not list if they were previously in programs and which programs if they are not currently active in a program. This would be helpful to see if someone ha...1 Future consideration
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Export Social Audience Metrics
When viewing Social Audience Campaigns, I want to be able to take the data in there to use outside of Campaign for further analysis and cost break down. We seem to have all the data sitting within the tool as per the screenshots but there's no way...0
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If I open a workspace, see I need another instead, I have to wait for the reports to load before I can switch and I should not have to wait.
it would benefit everyone using this tool if you would allow us to switch back and forth between workspaces quickly without having to sit and watch reports spin and load before we can switch to a different workspace. This kills productive time. -
When running filtered reports the totals row should only show totals for the filtered items
Last week I ran a filtered report in Next Gen and downloaded it. What was returned was indivual rows that did not total $ to match the "total" row. I consulted with support and they said that the "totals" rows was showing totals for all that parti... -
Undelivered SMS Log
Acoustic should provide Undelivered SMS Log inorder for the user to identify which numbers should be removed from the database.0