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Edit, remove or set the default Session List template (search results)
When you do a session search, the results template drop-down for the Session Lists includes a template. This template is not in the editable list of Session Lists by the admin. You can't remove it, change it, etc. It causes customer confusion, and...0 Under consideration
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Hit Level API Search in cxConnect PortalAPI - Including Logging for Usage
At present, the cxConnect PortalAPI (/PortalAPI) listing has the function for GetSessionReplayLink, but this only lets you search by Session Attributes. I propose this be updated to include hit level attributes. If there was a hit-level, we could ... -
Watson Assistant, Tealeaf Search API Integration
I am suggesting an IBM Watson Assistant and Tealeaf integration, where someone could chat with a Watson Assistant and say "Find me the session for Log ID abcdef123456" and the Assistant would say "Now searching...." "Found 1 session that matches y... -
High Speed Indexed Search Values
For larger systems, that have many canisters, it may be impractical to have every single index on individual canisters. However if a system has key values they want to put a high-speed index on, this might make the system far more efficient for se... -
TMS: Better Job Control/Editing
At present (FP5), TMS jobs when you "Add Tasks and Submit" from a configuration change, submit the job with an arbitrary time (5pm often). However, this is not the intent of an administrator and limits controls of changes to the system. Second, on... -
Canister Information in Replay/BBR
When in BBR, there is no place you can view what canister the Replay is coming from. If there are any issues on replay, the adminstrator needs this to be able to find out if that canister is having an issue. It also used to be in the URL, as part ... -
To be able to search by "Is Empty" values, like query string parameters
One challenge we've had is when trying to search for empty field strings. Essentially when a query string field is empty for example. We've had cases where it was a parameter someone wanted to search, that a field was on a page, but the field was ... -
Better Error Messaging and Handling during Canister Maintenance
When you use the Tealeaf Portal search when the canisters go down for maintenance the messaging is pretty egregious. Complex error messages are given to the end-user like "Error, index was out of range." and "Error parsing search result XML: XML d... -
Accept Windows-1252 or CP-1252 Encoding
This is an up and coming encoding type, started use in 2015. It's a single byte character encoding for the latin alphabet. April 2018, 0.7% of the worlds websites are declared for using this encoding. We aren't as yet but we are getting requests t... -
Privacy Agent: Character Match Limiter Option
One of the configuration options for Fixed Start and End Patterns is a Character Limit option. Example: CharacterLimit=100 This is a memory/parser protector, that if a given Privacy action using a non-RegEx Start/End pattern, that if a block found...