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Edit a scheduled mailing without having to cancelling it
Currently: after scheduling a mailing, if you want to adjust the time you scheduled it to go out, you have to cancel the mailing and start over with the scheduling process. Proposal: allow an option to edit a scheduled mailing (time, add a suppres...6 Future consideration
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Org admin should be able to delete folders no matter who created them
In our org, we have folders that were created by users that no longer work for us, and we have no way of reorganizing our folder structure because not even an admin can delete a folder created by someone else3 Likely to implement
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Within Programs Have that ability to set wait times of minutes and hours, rather than just days, months and weeks
At the moment there is only the ability to set a waiting time of Days, Months, Weeks. Having the ability to set wait times of Hours and minutes, will expand the usability of programs allowing actions that require a shorter wait time.8 In development
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Alert if someone is already editing a mailing
With a multi-user system it would be great if you got a warning when you open a template another user is editing the template.1 Likely to implement
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Relational Table Interface Revamp
I think everyone who uses relational tables know what I'm talking about when I say that we need a revamp to allow more functionality via the UI. Here are some of the updates I'd love to see that will make this relational tables easier to use: * Ad...4 Future consideration
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Access contact status in the new program interface
In the old program interface, we used to be able to access contact status from our customers. We could then know in which track a given customer were sitting. This proved to be very useful to check our programs were behaving as expected. Unfortuna...1 In development
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Monthly Export of a Social Audience
Today, it is possible to schedule an export of a social audience daily, weekly, and immediately, but it would be great if we could also schedule it monthly. (See attached screenshot)0
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New section for 'cancelled mailings' instead of them going under 'sent'
Currently: if you cancel a mailing, it goes under the sent tab. This is very misleading and causes panic. Proposal: Have a new tab named 'Cancelled' so these can go under their proper section and you can clearly confirm it didn't send. -
Ability to Click on Each Step of your Program and be able to See what Contacts are there
Now that there are numbers associated to each step it would be nice to see where each person is that entered. So if they get stuck at the email step for example I'd know that contact most like has an invalid email address or had unsubscribed. Also...0 Likely to implement
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Autocomplete in Queries
It would be great if after typing a couple of characters a list of the top 10 closest values from the DB, Behavioural Data or RT were shown to be selected via mouse click or keyboard shortcuts in order to make the Query creation more efficient and...0 Future consideration