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Regarding Programs deactivation
Once we deactivate program, even if the contacts were entered into the respective track/step it should not send any email/sms unless it is re-activated again.0 Future consideration
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Empty programs from contacts while inactive
A possible way for clearing contacts from program steps/entire program will solve this inconvenient situation.0 Future consideration
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Export lead to Google sheets
We use a lot the "Export lead" and "Contact sales" to send our lists to other people inside the organization, that don't know how to use acoustic. The export lead and Contact sales take time to export, sometimes takes 5 minutes to export the file....0 Future consideration
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Delete old templates in Program Resources drop-down list
In a new blueprint (Blank) program template: when you add a 'Step' node that sends an email, when choosing which email to configure, you cannot delete a previous old version or dummy templates from the drop-down menu. You cannot delete the (obsole...0 Future consideration
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Program Export List
We would like the ability to export data from relational tables rather than just the database.2 Future consideration
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Program Change History
We would love to be able to see the history of program changes over time. We have often run into issues where emails didn't deploy, but the program setup has since changed and we're not able to see what might have changed that would affect a speci...0 Future consideration
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Trigger messages based on weekdays
Enable Programs on Watson Campaign Automation to send specific messages every Monday, for example. There are marketing campaigns created to engage with customer where every week day has its own message. For example: every Monday I would like my cu...0 Likely to implement
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Trigger messages within the program flow based on events
It would be interesting to have messages (email, sms and push) being sent when events occur during all the journey I designed on my program. Sometimes is required to send another message right after the customer does something on the message you s... -
Include Multiple Decision Points for Autoresponder Program
We have integrated ecommerce events (like productview) with Smart Screens located in-store to show personalized ads in real-time to multiple visitors based on their last "product viewed", and send a promotional push notification once the ad shows ...0 Future consideration
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Throttle at program Level
Possibility to set how many email are sent per hour / day in a program. this is specially useful for programs that send email with call to action for clients which fill a form and the call center calls them. If they send a bunch of emails all toge...2 Will not implement